Plus chance to win a copy of William Pike's book
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M A Y  2 0 2 3
In this issue:
  • How we are supporting our Māori and Pasifika learners
  • Celebrating Youth Week (15-21 May) and recognising our youth workers
  • Win a copy of William Pike's 'Every Day's A Good Day' plus voucher
  • How to use your own words - avoid plagiarism
  • Opportunities for cleaners to upskill and progress
    and more
Welcome to the May 2023 issue of Training for Good -  the Careerforce newsletter for our learners. This month we're sharing how we're supporting our Māori and Pasifika learners.  Next week is 'Youth week' and we're taking this opportunity to recognise the fantastic work of all youth workers.  We're also putting the spotlight on cleaners, and remind those of you working in the cleaning sector that there can be real opportunities for career progression if you’re keen to take on the challenge. You may wish to read Anna Gerretzen's story below.

This newsletter is all about you and how we can help support you to achieve your qualification. It’s also about celebrating success. So if you have any stories you would like to share for our next newsletter, please get in touch.
    How we are supporting our Māori and Pasifika learners
    At Careerforce, our goal is to ensure we put learners at the centre of all our decision making, so that all learners have the skills, knowledge and confidence to excel.
    We recognise the importance of supporting equitable outcomes across all our learners. A key focus is to respect the unique differences, learning practices and challenges of Māori, and Pacific learners, and invest in appropriate supports, to achieve equitable outcomes.
      How we support our Māori learners
      Our Rōpū Taupuhipuhi Āmio / National Mobile Support team provides options for kanohi-ki-te-kanohi (face-to-face) kaupapa Māori approach support through wānanga mahi and noho marae. As needed, we will provide extra support to any ākonga (learners) and ngā kaiaromatawai (assessors) in working with the Te Ao Māori unit standards. >>Find out more

      How we support our Pasifika learners
      Careerforce has a team of Pacific staff who understand the needs and demands of our Pacific learners. We run Talanoa (open discussion) sessions, and face-to-face and online fono (workshops) with a focus on empowering and engaging our Pacific learners to feel supported in their learning. Through our Pacific Coordinator, we offer assistance for all who are learning in the workplace. >>Find out more
        Careerforce graduate Ruth Snowden gained confidence through attending a noho marae, provided by Careerforce’s Rōpū Taupuhipuhi Āmio / National Mobile Support team.

        “There was great encouragement from the tutors.  I walked out of there feeling really uplifted, and thinking ‘I can do this, I can complete it to the end’. And now I feel very proud that I’ve done it.” 
        >>Read Ruth's story

          If you identify as Māori or Pasifika and don’t receive our dedicated Māori and Pasifika newsletters, but would like to, please email or
            Recognising our youth workers, youth service providers and others working with young people
            Next week is Youth Week which aims to amplify young people’s valuable contributions to their communities. It's a nationwide festival of events organised by young New Zealanders to celebrate the talents, passion and success of local young people.
              Events are designed to encourage young people to take on challenges, share ideas and focus on the positive aspects of being young.

              Each year, Careerforce supports many learners to complete youth work specific training programmes from a Level 3 certificate through to a Level 5 diploma. We'd like to take this opportunity to recognise these learners, who may include youth workers, youth service providers and others working with and for young people.
                Youth worker aces two apprenticeships to better support kids with trauma
                Nelson youth worker, Bruno Saia, is passionate about helping young people overcome mental health challenges to lead better lives. Bruno is driven by a thirst for knowledge, having impressively completed two New Zealand apprenticeships since his arrival in New Zealand from Brazil just four years ago.
                Bruno Saia
                With a background in journalism, his first role in his new country was as a reporter, but a desire to work with youth, inspired a career change. He landed a support worker role with Pathways, the mental health, addiction and wellbeing services provider, and later became a youth worker at ‘Real’, the youth brand at Pathways. Bruno successfully completed his Mental Health and Addiction Apprenticeship, and has now finished his Youth Work Apprenticeship with support from Pathways and Careerforce.

                For me it was an amazing opportunity. They don’t really have this kind of thing in Brazil. You study while you work – it’s a great idea and makes total sense.”

                Assessments and Privacy
                This is a reminder that it is a breach of the Privacy Act for personally identifiable information to be used in assessments.

                Learners must not disclose real names or personal identification of any person in their assessments except to their assessor during verbal discussions. Assessor notes about discussions will also protect the details of any person. Similarly, confidential details about the employer, other staff or the workplace must be protected.

                In instances where workplace reports or other documents are used as evidence to support an assessment, it is essential that this is done with the full knowledge and support of the employer, and that any identifying details (e.g. person’s name, NHI number, area where they live, unusual conditions/illnesses, family connections) are removed or blacked out before being submitted for marking. Any assessments where such identifying details have not been removed or blacked out will not be accepted, and will be returned to the learner for resubmission.
                Keep up-to-date, and read some inspirational stories about your fellow Careerforce learners. Simply follow or like us on Facebook
                Win a copy of William Pike's 'Every Day's A Good Day' plus a $50 grocery voucher
                This is the inspirational true story of William Pike's survival on Mt. Ruapehu. In September 2007, two young climbers were caught in a volcanic eruption on the slopes of Mount Ruapehu and William's legs were trapped under rubble.  In this book, William not only shares his story of beating the odds, but he explains how he continues to find joy and inspiration from life and how every day really is a good day.
                We're giving away three copies of his book 'Every Day's a Good Day'.  Simply answer three questions by 30 May 2023 to go into the draw to win 1 of 3 copies of the book and a grocery voucher. Follow the link below to enter the quiz.

                We'll contact the winners via email, so don't forget to provide your email address at the end of the quiz.
                Enter Quiz:

                How to use your own words - avoid plagiarism
                Your original words, is a free Careerforce resource that helps you focus on ensuring that  your assessment is your own work.

                Plagiarism is the presentation of someone else’s work as your own. In assessments this is seen as answers that have been copied in part, or in full, from the learning material. For assessment to be authentic, apprentices must show their own knowledge and skills.

                Careerforce doesn't allow copying or plagiarism. Copying answers from the learning material doesn't demonstrate knowledge or understanding and is not valid or authentic evidence.

                This short resource helps you to consider ways to ensure that you provide original work and avoid plagiarism.
                This is just one resource from a series of resources developed to support you in your learning and study.  Check out the full list of Learning to Learn resources here.
                Opportunities for cleaners to upskill and progress
                With Careerforce supported programmes and on-the-job training opportunities, cleaners can progress to become team leaders, supervisors or even start their own cleaning business. Programmes start at Level 2, followed by programmes at Level 3 in areas like healthcare facilities cleaning, carpet and textiles, contagion and specialised infection control, hard floor surfaces, food production and high risk environments, and supervision.  We also offer a Level 5 Leadership Diploma.
                Learning never stops for cleaner turned leader
                Anna Gerretzen shows that opportunities can exist for cleaners who embrace lifelong learning to move into cleaning management.
                A Level 2 cleaning certificate was just the start for Anna.  She is now putting the final touches to her Level 5 Leadership Diploma thanks to support from Careerforce.

                The Team Leader at Palmerston North City Council is also a Careerforce registered assessor for countless cleaners across the region.
                Anna’s upskilling began during her time as a hospital cleaner where the level 2 and 3 cleaning programmes were strongly encouraged as part of the job. There she was also enrolled in the contagion and specialised infection control cleaning programme and the supervision strand. >>Find out more
                Anna Gerretzen
                Cleaning can be a pathway to business ownership
                Cleaners who previously never thought they would have the chance, now have aspirations of realising their full potential via business ownership.  Cleaning Franchise company, Paramount Services, is supporting its staff to progress from cleaners to successful business owners.

                Paramount Services National Franchise Manager Stella Blake is passionate about training. “Most of our cleaners haven’t grown up in an environment where there might be opportunities for scholarships, or to gain a tertiary qualification. But now there’s a pathway, and a real career opportunity,” says Stella.

                “I think it’s wonderful for them to know that they can start off with just a part time cleaning job, do a Level 2 qualification in cleaning and then one day own their own business.” >>Find out more

                Where to from here....
                Have you considered what you'd like to do when you finish your qualification? If you're keen to broaden your knowledge, here is some inspiration:
                Become a workplace observer – This could be an opportunity to step up and take on more leadership responsibilities. Talk to your Team Leader or Manager if this interests you.

                Become a workplace mentor/buddy – support and guide your colleagues as they embark on training programmes that you have previously completed.

                Check out our 2023 prospectus to consider further programmes
                Take a look at the 2023 prospectus to see all our programmes. You'll see the many qualification pathways available for the sectors we support. >>Find out more

                Has anything changed? Let us know...
                It's important that we hold up to date contact information in order for us to connect and provide updates on your training progress. If you have recently changed home address, contact number or email address, then please let us know by submitting an email

                If you are leaving your employment or wish to withdraw from your training, then
                please let us know by completing the “Training Agreement Termination” online submission form which can be found at the Careerforce website here

                Tip: We suggest you check that all completed work has been assessed and reported by your assessor before requesting your training to be withdrawn. You can do this through iportal if you are a registered user or contact us on 0800 277 486.

                For more hints and tips, check out the previous newsletter issues

                Look back on previous issues of this newsletter for more ideas to help you really take charge of your training journey.  You'll also find more news stories to help keep you motivated.

                Previous issues of the trainee newsletter can be found

                Keep up-to-date, and read more inspirational stories about your fellow Careerforce trainees, follow or like us on Facebook

                If you’re having some challenges with your training, ask your assessor or employer for some advice. If you think Careerforce can help, do get in touch with us.

                Careerforce enrolled trainees who are going through a tough time can now access a free counselling service, available throughout New Zealand, from the professional employee assistance provider Vitae.

                Popular links and resources
                • Training Support Page >> More
                • Careerforce Library via iportal >>More
                • Access your own training progress report via iportal >>More
                • Aka Toi >>More

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