Win a Morning Tea worth $100 for your team
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              E M P L O Y E R   N E W S L E T T E R   |  M A R C H  2 0 2 1    
In this Issue
Help us showcase careers at regional events
Apprentices tackle the world of stigma

Support for trainees with dyslexia

Leaders empowered with cultural confidence
Welcome to Careerforce's March update
Kia ora

During the month of May we are running a series of events across Aotearoa for our young people.  The events provide a great opportunity for employers to connect with youth and showcase the careers pathway that is possible in the Health, Social and Community sectors.  If you wish to take part, we would love to hear from you by emailing

In this edition we introduce you to Georgina Guild our newest recruit.  Georgina looks forward to supporting Apprentices in the Auckland region very soon!

Finally, please remember you can find out all things Careerforce through our Facebook page, LinkedIn and our Website.

Ngā mihi nui

Andrew Saunders
General Manager, Employer Services

Help us showcase careers at regional events for young people
Join us in showcasing the amazing careers that young people could experience within the health, social and community sectors.

With support from the Ministry of Education, we are running a series of events across the country over May/June, and are looking for employers to participate by connecting and engaging with young people. If you are interested, please go here for more information and to register your interest in participating, or contact us at

We all know that we need to attract a younger workforce, and these events represent a great opportunity to showcase the rewarding career pathways we can offer across health and wellbeing, and to profile your organisation and any specific opportunities.

Events are running on the following dates and locations:
New Plymouth
Tikipunga High School
Kilbirnie Recreation Centre
Te Rauperaha Arena
Taipa Bay Area School
Edgar Centre Metro Direct Lounge
Waikanae Surfing Club
Western Community Centre
The Atrium
Invercargill Workingmen’s Club
Te Hāpua Halswell Centre
Ellerslie War Memorial Hall
lnglewood Highschool
Roncalli College
Greenmeadows Community Centre
Apprentices tackle the world of stigma, discrimination and harm reduction
Left: Apprentice, Caroline, Right: Carl Greenwood, General Manager
of Drugs Health and Development Project
The marginalized and isolated community of drug users face stigma and discrimination every day. For many people, the stigma of criminality is a part of everyday life. 

New Zealand’s Needle Exchange Programme seeks to support this community by preventing blood borne viruses such as Hepatitis C, and pushing ‘harm reduction’. It allows people anonymity and support from peer support staff who do not pass judgement.

According to Carl Greenwood, General Manager of Drugs Health and Development Project, “We don’t condemn or condone drug abuse. We say it happens, and we just want it to happen as safely as possible.”

Careerforce, has taken on the challenge of supporting workers in this specific sector, via apprenticeships. 

“For many years there was a lack of training, because the work we do is so unique,” says Carl. “Fitting what we do into actual course work can be really difficult. Some programmes require that you show how you’ve helped individuals over time, and it’s just not what we do, we don’t work with people at that level.  It’s a confidential and anonymous service, and we don’t even know people’s names.” 

Careerforce Apprenticeship Advisor, Danny Fearon adds, “This is a unique case of sometimes vulnerable people supporting vulnerable people.  With the Needle Exchange Programme, we are taking on a more in-depth role in the learning.  We’re working closely with managers and team leaders like Carl to align the Apprenticeship programme to the unique nature of this work. For example, areas such as health and safety, risk management, strategies, systems and processes, all have greater focus within the learning structure.”
You can win a morning tea worth $100 for your team! Congratulations to Jakki Guilford from Community Link Waimate, who won a morning tea from the last issue.
Simply complete three questions correctly to be in the draw to win a morning tea for your team. The quiz closes on 12 April 2021. To enter, follow the link below:
Workforce diversity campaign
Last month, we held a campaign planning hui with care and support workers from our targeted demographics for the campaign - many thanks to those of you who so generously made your staff available to participate. The purpose was to get a deeper understanding of their motivators, and what attracted them to their roles initially. The recurring theme that emerged was that their primary motivations were very much around the intrinsic rewards that their roles provide; that they are making a real difference in people’s lives. This insight will form a key part of the campaign creative development.

A key part of the campaign will be story telling via video, and we are now on the hunt for talent, so don’t be surprised if you get a tap on the shoulder to give us a little help. We are particularly looking for uplifting stories of relationships between care and support workers and the people that they provide care and support for, and where they have made a real difference to someone’s life. We know there are thousands of these stories out there, and please if there are people in your organisation who might fill the bill, drop us a line to .

We have also commenced the development of a campaign website that will live well beyond the campaign – this will be the primary campaign call to action, and where people whose interest has been piqued via the campaign can find out much more about care and support roles, and consider their next steps towards a career pathway in health and wellbeing.

We expect the campaign to launch in May.

Jobs for Good – list your vacancies now
As highlighted in the campaign update, the primary call to action for the workforce diversity campaign will be to go to a campaign landing page/site, at which people will be able to find all the relevant information about why they should consider care and support roles, but also importantly, to find out about the many roles available right now.
This will include an encouragement to check out our Jobs for Good site for many current vacancies across the country, across our sectors. We encourage you to ensure you have your vacancies listed on Jobs for Good, and leverage the eyeballs that the campaign will be creating. Remember, Jobs for Good is free, it’s easy to list vacancies, and it’s super-targeted.
Meet apprenticeship advisor Georgina Guild
We’re excited to introduce Georgina Guild who has recently joined Careerforce as an Apprenticeship Advisor based in the Auckland region.
Georgina has qualifications in child focused systemic practice, mental health and tertiary learning and teaching, and has been a social worker for the past 16 years.

In her last role she was a senior practitioner (social worker) working with young people (aged 10-25) with mental health challenges.  This also involved working with parents/carers, schools, and with the young people at the Youth Unit of a Men’s Prison. Georgina will be working with employers to promote apprenticeships and provide support, guidance and assessment for apprentices.

Apprenticeship Boost extended to August 2022
Apprenticeship Boost has been extended for four months, and now ends in August 2022.  The scheme gives $1,000/month to qualifying employers for first year apprentices, and $500 per month for second year apprentices for a maximum period of 20 months. Employers can receive up to a maximum of $16,000 for each apprentice they employ. 'Read More' for more on Apprenticeship Boost.
New apprenticeship for aged care sector
We are excited to share that we are launching a new apprenticeship programme for the aged care sector.

The New Zealand Apprenticeship in Healthcare Assistance for Aged Care (Level 4) Complex with a contexts in Palliative Care, Dementia and Complex Conditions is a 140-credit programme designed to upskill the workforce in the three areas of highest need.

We are expecting to be able to enroll apprentices by mid-April. If you want more information, please get in touch with your Careerforce Workplace Advisor.
Support for trainees with dyslexia
This month we highlight Ako Aotearoa’s Resource Pack on supporting adult learners with dyslexia.  The pack is designed for adult tutors/trainers working in tertiary institutions or in workplaces. 

It includes videos, posters, teaching and learning tools and best practice guides, and takes you from an introduction explaining what dyslexia is, to building a dyslexia-friendly workplace. These resources are free to download here

Ako Aotearoa also provides an online course An introduction to Dyslexia – Supporting learners to achieve their potential. These are 2-hour webinars at $210, available on
April 13th, 20th, and 27th.  Register here
RoVE update - delay in establishment of WDCs
In our last issue of Skills for Good, we provided an update on the Reform of Vocational Education (RoVE). This detailed the expected establishment of six new Workforce Development Councils by August, including one for Community, Health, Education & Social Services. Due to changes to timeframes for the Orders in Council (required to legally establish WDCs), the expected establishment has been delayed, and now expected for October

You can continue to find the latest updates on RoVE here. If you have any questions at all, please touch base with your regular Careerforce contact.
Learning resources/qualifications
We welcome your feedback
As part of Careerforce’s commitment to continual improvement, we welcome your feedback.  We review comments thoroughly and action them appropriately.  When sending through your feedback, to help us direct your comments to the right teams, we encourage you to use our feedback forms.

  • To give feedback about a qualification, unit standard, programme or other Careerforce product, please complete this form
  • To give feedback about a learning resource, workbook or assessment, please use this form.

These forms can also be found on the Contact us page of our website.
Health & wellbeing leaders empowered with cultural confidence
Health and wellbeing sector leaders attend a cultural confidence session.
“When you understand the language, you understand the worldview
- a place where we can all find a sense of connection.
All people want to feel identity, connection, and purpose.
What’s good for Māori is good for everyone.”

The first cohort of health and wellbeing sector leaders came together to lift their cultural confidence in a new programme supported and facilitated by Careerforce. A recent graduation event for the nine participants celebrated their new knowledge and achievements.

The work has been part of an initiative to strengthen bi-cultural confidence across the Careerforce employer network and follows on from an initiative to lift cultural confidence across the Careerforce organisation.

Careerforce Kaiwhakahononga (Māori Engagement & Development Lead), Tūraukawa Bartlett developed and delivered the programme based on his own journey as a former Careerforce Māori apprentice. He explains, “When thinking about how we best support the outcomes of all our trainees and apprentices with an equitable lens, it takes a collective approach. We feel we can better support organisations if they themselves feel confident in seeing through a te ao Māori lens. And to understand a te ao Māori world view, the first step is understanding the language.”

Careerforce developed this cultural confidence programme to build the internal and self-sustaining capability in organisations that will significantly influence how Māori trainees and apprentices achieve.

The 4-week programme consists of two 90-minute sessions per week and focuses on building cultural confidence rather than a goal of ‘cultural competency’. 

According to Tūraukawa, the key is having the confidence to learn something new, try it out, be okay with mistakes and most importantly, learn from the experience. No one is perfect and we are all learners; the difference is simply where we are in the journey.

Qualification Review Update
As the New Zealand Qualifications Authority (NZQA) appointed qualification developer for Health & Wellbeing qualifications, we are undergoing a major review of a number of qualifications. This is a requirement of the NZQA for all qualifications listed within the New Zealand Qualifications Framework (NZQF), and is also good practice to ensure they remain fit for purpose.
Social and Community Services L4 – NZQA Approved
The NZQA have approved the replacement of the New Zealand Certificate in Health and Wellbeing (Social and Community Services) (Level 4) with strands in Community Health Work; Disability Support; Diversional Therapy; Mental Health and Addiction Support; and Whānau, Community and Social Services [Ref:2992-2] and is now listed on the New Zealand Qualification Framework (NZQF).

NZQA page outlining the Qualification
Qualification Overview (

Please note the last date for assessment for programmes leading to version 1 of this qualification is 31 December 2023.
Popular links
Find out more about:
  • Careerforce Qualification Programmes >> More
  • Gateway and Vocational Pathways >>More
  • How to contact your local Careerforce Workplace Advisor >>More
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