Newsletter for learners  |  March 2024
In this issue:
  • What's YOUR plan for 2024?
  • Be authentic in the world of ChatGPT
  • Careerforce graduates share their journey
  • Free study sessions to help you progress your learning
  • Reflect on your wellbeing and be in to win great prizes
  • Free counselling for all Careerforce learners
  • Careerforce Manaaki Fund 2024 to help support learner success
  • Closure of Health and Wellbeing (Level 3) version 1 programmes
  • Report your overdue assessments
  • Where to from here? Is an apprenticeship the next step for you?
What’s YOUR plan for 2024?
Hard to believe we’re well into March already, but here we are.  Have you had a chance to think about your study plan for the year?  How much time can you devote to your studies each week?  What time of day is best for you?  How can you carve out time for yourself to study?  These are important questions because we know life is busy and if you don’t make time for your studies, your time soon gets filled up with other things that come along. 

We encourage you to make a study plan for yourself if you haven’t already.  Regular study sessions will keep you progressing, engaged, and on your way to achieving the completion of your programme.  Your success is our goal!

Do you know who your assessor is and how to get started?  If not, give us a call on 0800 277 486 or email us at We have a team of people here to support you, so don’t hesitate to reach out.

Are you stuck on a question or topic?  Contact your assessor or manager and ask for support. They also want to see you succeed.

Have you heard that we are holding Achieve Study Hubs around the country?  Learners at any level can come to ask questions, talk to an assessor, meet other learners, get study tips, and have a place to study.  Come along if you can!  See the article in this newsletter about Achieve Study Hubs. You can find more information, dates and venues, and can register to attend here.

So, what are you waiting for?  Get started / keep going strong – your goal is within your reach!
    "Schedule time in every week that is solely dedicated to Careerforce training."
    Tip from a Careerforce learner
    Be authentic in the world of ChatGPT
    It's likely you've heard how clever ChatGPT is at crafting responses to questions, writing poems and translating languages.
    But, when it comes to completing your assessments, the use of ChatGPT is something that assessors are on the look out for.

    ChatGPT is an AI chatbot that uses natural language processing to learn from internet data to provide users with written responses to prompts or questions.

    We've seen instances of Careerforce learners using ChatGPT for their assessments, but use of AI in relation to an assessment is NOT acceptable.

    Use of AI which does not directly relate to an assessment can be ok, but assessment answers must be written in your own words and using your own examples. By giving your own examples from your workplace in your answers, you demonstrate that you understand how to complete a task. Talking about your on job experiences in assessments is the best reflection of your competence.

    AI can provide the knowledge, but you must provide your understanding.

    If you have any queries about ChatGPT, talk to your Assessor, or Manager.

    Careerforce graduates share their journey
    Apprentice is driving whai ora on journey to wellness
    Bringing energy and
    fun to a Pahiatua rest home
    Father of three and apprentice graduate, Te Mingi Elliott says, "I always wanted to give people the best chance in life."

    Te Mingi has just completed his Apprenticeship in Mental Health and Addiction Support. He says his success comes from a combination of Careerforce study sessions and noho marae, as well as support from his apprenticeship advisors Naida King and Alyssia Paekau.

    Te Mingi works as a Tu Awhina (support worker) in Hamilton, and is supporting whānau or whai ora on their journey of recovery.

    Photo caption: Mental Health and Addictions Graduate Te Mingi Elliott with Careerforce Apprenticeship Advisors: Alyssia Paekau (left) and Naida King (right).

    An unlikely introduction at a Zumba class is how Dana Field landed her dream job in aged care.

    “You’ll hear me before you see me,” claims the busy mum of four, who works at Pahiatua’s Waireka Lifecare, a rest home for up to 60 residents in the Tararua district.

    Dana was quickly enrolled in the NZ Apprenticeship in Diversional Therapy through Careerforce | Te Pūkenga, which she successfully completed.

    Waireka Lifecare manager, Carol Hauraki, says Dana’s Careerforce Apprenticeship Advisor, Anne Meyer, has also been instrumental in Dana’s success.

    Photo caption: Waireka manager Carol Hauraki (left) with Dana and Careerforce Apprenticeship Advisor Anne Meyer.

    Free study sessions to help you progress your learning
    Would you like some extra support with your training programme? Our Achieve Study Hubs are face-to-face sessions where you can drop in, ask questions, meet with other learners, and receive help with your learning.

    Achieve Study Hubs are run all across Aotearoa
    Our Achieve Study Hubs are scheduled across the country. Learners are also welcome to attend sessions outside your area. See the full schedule on our website.
      Read what other learners say about our study sessions:

      “I gained a lot of knowledge that I did not have before attending, and I feel more confident in doing my assessments.”

      “The connection to other learners, and the brilliant support from the instructors.”

      “Having one on one assistance and meeting up with others in our course with the ability to chat about our progress.”

      “Being able to instantly ask for help with something I did not quite understand. Being able to get input to see if I was on the right track before putting time and effort into answering questions. Chatting briefly to other learners and see that we are all facing the same challenges.”

      “Being able to ask for assistance and get an immediate response.”

      “The support from the Careerforce staff was amazing.”

      “Comfortable environment close to town.”

        Study support options for Māori and Pasifika
        If you identify as either Māori or Pasifika, we also have study support resources and face-to-face study options available including wānanga, noho marae and talanoa events.
        See our Māori support page and our Pasifika support page.

        You can RSVP by completing the online form on our website.
          "Stay positive. The study workload can seem overwhelming sometimes when it has to fit into everyday life. Break it down into bite sized pieces and just focus on one bite at a time."
          Tip from a Careerforce learner
          Reflect on your wellbeing and be in to win great prizes
          As a learner with Te Pūkenga, tell us your answer by 28 March 2024 and be in to WIN a $3k Digital Prize Pack or a Luxury Mystery Break for two*

          We're excited to announce a competition for learners, running until 28 March 2024, designed to inspire you to explore and use our
          Te Pae Ora wellbeing hub and to promote mental health and wellbeing practices.

          We're asking learners a simple question: "What's one thing you do for your wellbeing?" We're seeking concise, meaningful answers that promote wellbeing among yourself and your peers. Te Pūkenga will randomly select three winners, who'll each receive one of the following prizes: a $3k Digital Prize Pack or a Luxury Mystery Break for two*

          More information about the competition and to enter is available here.

          *Terms and conditions apply
          Free counselling for all Careerforce learners
          Careerforce enrolled learners who are going through a tough time can access a free counselling service, available throughout New Zealand, from the professional employee assistance provider Vitae.

          More information:

          Careerforce Manaaki Fund 2024 to help support learner success
          Your wellbeing is important to us.

          We’re pleased to very shortly launch the Careerforce Manaaki Fund designed to provide temporary financial assistance to learners facing unexpected hardship that is impacting upon their studies.

          Round 1 applications open 25 March – 7 April 2024
          Applications notified by 20 April 2024

          Round 2* applications open 1 May - 15 May 2024
          Applications notified by 31 May 2024

          *Round 2 subject to funds availability. Dates are subject to change.

          Successful applicants will receive a one-off payment of $400 to help with alleviating financial barriers. To apply for the funding, you need to complete the application form here.

          To be eligible, you must be enrolled in a Careerforce programme and meet all the relevant criteria. For more information, please refer to our FAQs (Frequently Asked Questions).

          You will be notified of the outcome of your application within two weeks of the fund closing date.
          Recipients of the Manaaki fund will be asked to provide feedback to Careerforce to enable us to measure the impact of this funding.

          Please note that online applications only are accepted. If you require any assistance to complete the application, we are happy to help and please contact us at
 or on 0800 277 486 (and ask for the Manaaki Fund Team).
          Reminder: Closure of Health and Wellbeing (Level 3) version 1 programmes
          Following the extension of the Last Date of Assessment (LDA) for the Health and Wellbeing Level 3 version 1 qualification, Careerforce will be accepting assessments from learners up until 31 May 2024 for the following programmes:
          • Health Assistance (version 1)
          • Support Work (version 1)
          • Orderly Services (version 1)
          • Newborn Hearing Screening (version 1)
          • Dental Assistance (version 1)
          • Vision Hearing Screening (versions 1 & 2).

          After 31 May 2024, any learners who have not completed all of the required unit standards for their qualification will be transferred to the version 2 programmes starting July.

          If you have any queries about the closure of version 1 programmes, or transferring to version 2 programmes, please contact your assessor and/or your employer. Your Careerforce Workplace Advisor will also be able to provide guidance.
          "I would suggest trying to keep things simple. Often we can over think the answers/assessments which
          can cloud the obvious.
          Tip from a Careerforce learner
          Report your overdue assessments
          The standard expectation is that your assessment is marked within 10 days. If you have not heard from your assessor within 15 days of submitting an assessment, a form on iportal lets you follow up on an assessment.

          From iportal, simply complete the 'Overdue Assessment' form and Careerforce will follow up with your assessor.

          Careerforce is fully aware of the workplace pressures our assessors are under, and the work that our extensive network of assessors do is hugely appreciated. This form simply allows us to become aware of instances where additional support may be needed in a workplace, or even situations where a workplace assessor may have left a workplace.
          First time users of iportal need to complete a simple one-off registration; simply go to:, click on ‘Register a new account’, fill in the fields and submit. If needed, a link at the bottom of the page provides helps with registration.

          All learners should register for iportal, as you can also access learning resources via the Library, and access your latest training progress report.
          Where to from here?
          Is an apprenticeship the next step for you?
          Have you considered what you'd like to do when you finish your current programme?  Are you keen to broaden your knowledge?

          For those of you coming to the end of your Level 3 programme, this is a good time to consider if a level 4 apprenticeship is the next step for you. Your employer may be able to take advantage of the Apprenticeship Boost wage subsidy, which means the full enrolment cost of each apprenticeship can be offset in just four months.
          • Our ten apprenticeship programmes are very well supported. You'll be assigned an Apprenticeship Advisor, to work alongside you and provide one-on-one pastoral care, coaching and other support to help you achieve your qualification.
          • Apprenticeships are offered online so you can access your modules anytime/ anywhere.
          • Your work experiences will help you with your assessments.
          • All modules can be used with the Adobe Reader and an Accessibility menu to enhance and customise your experience.

          Interested? Talk to your manager about what you'd like to do next or get in touch with us for more information.
          For more hints and tips, check out the previous newsletter issues

          Look back on previous issues of this newsletter for more ideas to help you really take charge of your training journey.  You'll also find more news stories to help keep you motivated.

          Previous issues of the trainee newsletter can be found

          Feedback and Contact us
          Keep up-to-date, and read more inspirational stories about your fellow Careerforce trainees, follow or like us on Facebook

          If you’re having some challenges with your training, ask your assessor or employer for some advice. If you think Careerforce can help, do get in touch with us.

          Has anything changed? It's important that we hold up to date contact information in order for us to connect and provide updates on your training progress. If you have recently changed home address, contact number or email address, then please let us know by sending an email to

          Are you leaving your employment or wish to withdraw from your training? Please let us know by completing the “Training Agreement Termination” online submission form which can be found on the Careerforce website here

          Tip: We suggest you check that all completed work has been assessed and reported by your assessor before requesting your training to be withdrawn. You can do this through iportal if you are a registered user or contact us on 0800 277 486.

          Popular links and resources
          • Training Support Page >> More
          • Careerforce Library via iportal >>More
          • Access your own training progress report via iportal >>More
          • Aka Toi >>More
          • Te Pae Ora Wellbeing support hub >>More
          • Free Counselling to all Careerforce learners >>More

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